Heather Shapter is the Executive Director of Crossroads International, a leading Canadian voluntary cooperation agency working with local partners in Sub-Saharan Africa to advance rights, reduce poverty and increase access to justice for one million women and girls. Heather is also the Chair of Forum’s Board of Directors. Forum is the most significant global network of volunteering in development organisations. Heather has held leadership roles in some of the world’s most respected international Non-Governmental Organisations, in the Caribbean, Africa, the Middle East and Southeast Asia. She lives in Toronto, Canada with her and her two sons, Keyvan and Kamran. Heather will be one of the plenary speakers during the IVCO 2024 Conference.